Creating a draft
Follow the image-to-draft workflow and field-review checklist.
Contact
Start with the QuickStart, or email Lanternlord Labs for product, account, billing, privacy, or policy questions.
Email support
Include the name of your Shopify store and a plain-language description of the issue. Do not email passwords, API keys, access tokens, customer files, or other secrets.
Before you write
Follow the image-to-draft workflow and field-review checklist.
Attach the customer download, review organization, and decide when to publish.
Understand one-time packs, failed generation, Shopify retries, and refund requests.